port forwarding XLN Telecom

[Artus 0]

Hi all

 

I just instal Qvis DVR

of course problems, I can ping within LAN, I can see image from camera within LAN

but not WAN, I just set up same DVR on Virgin Media router in 10 minutes, all worked, custorem very happy

 

but his second shop was awkward

 

router is Technicolor 582n

ISP is XLN Telecom

 

ports: 34566, 34667, 37777 but not working

I used few scanner ports but all was shown as "isn't responding on port..." Now im scanning my Virgin Media router at home, and same ports same messages however are opened and cctv working.

 

I tried few random ports, and no success.

Does anyone know what ports I should use? This ISP may have any ports opened

[tomcctv 190]

That's an old ISP not heard in a long time XLN (budget business broadband).

 

Check your dvr IP with the one you have directed to on router

 

Also subnet

[Neutech 0]

Throw the Router in the bin, its useless, I have worked on a number of installs last year with XLN Telecom and ended up replacing the router for TPlink or Netgear units to sort the issues, also the speeds weren't great between XLN in one office compared to the Office below who had BT Business Broadband

[Artus 0]

IP, subnet is ok, i can ping it, and i can connect within LAN

if incorrect then i could not ping, and connect to dvr

Problem is somewhere else

 

Last year i had problem with same router but Talk Talk, i could not ping, and connect to dvr, rubbish router.