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XxDarkVaderxX

Forgotten password for admin account for Defender 21065 HELP

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So this thing worked just fine at first I made a couple of changes to the camera and rebooted the unit then BAM! my default log in no longer works. Following the manuals instructions using "admin" & "123456" doesn't work at all.

 

I've tried pulling the CMOS battery and resetting it back to factory, which did wipe out the date/time settings. Why didn't it clear the login info?

 

I've tried networking into the dvr using the NetViewer 2.0 software that came with the unit but I'm still getting a password error.

 

I've tried using the mobile software from my smartphone, still no luck. I just don't know what else to do.

 

Any help on this would be awesome otherwise I'm going to have to buy a new DVR for my cameras.

 

 

Please Help!

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I am pretty sure there was not default password on my Defender DVR when I got it.

 

In any case, their support is pretty good via chat, I would try to chat with them between 9-5 Eastern Standard Time Mon-Fri

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