iwmoz 0 Posted January 27, 2015 Hi all, I purchased this box some years ago and it is running firmware verson 1044-1015-1020-1017. Just recently, on windows 7 machines running ie11, when i go onto playback, i get a black screen telling me to "click to download VLC plugin." I have done this on both win7 machines yet it still prompts me. It also does the same thing on Samsung notepad. However, my vista machine works fine (ie9); can anyone help please? Ivan Share this post Link to post Share on other sites
aibudo 0 Posted January 27, 2015 Have you tried running that program in "Compatibility Mode"? Share this post Link to post Share on other sites
iwmoz 0 Posted January 28, 2015 yes, still nothing. Although this morning my PC upgraded JAVA and now i've lost the menus! Share this post Link to post Share on other sites
unix1992 0 Posted January 30, 2015 yes, still nothing. Although this morning my PC upgraded JAVA and now i've lost the menus! Internet options Go to trusted sites Add Add the internal ip of the dvr to trusted sites Set security at low, so slide it all to the bottom Apply Ok Try again? Share this post Link to post Share on other sites
Boogieman 1 Posted January 30, 2015 use emulation..hit F12 on the "edge" dropdown select 9... Share this post Link to post Share on other sites
tomcctv 190 Posted January 30, 2015 Hi. Have you loaded the view software onto your pc. .? Share this post Link to post Share on other sites