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bravo64

Need advice w/zmodo system

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I have a zmodo 8CH 960H DVR that I've been having trouble connecting remotely on my android device. I've attempted numerous times to contact tech support with little to no help. Can someone please help with this? It seems like the problem is with port forwarding. I have a Asus router. So frustrating, please help.

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Why does it seem like the problem is with port forwarding?

 

Have you done port forwarding? If so, are the ports open?

 

I initially entered the media port and http:// port #'s recommended by zmodo, however, it worked intermittently. I would then receive msg connection failed and could not view on my android phone. The port #'s used were 80, 34567, and 34599. Can u advise if these are correct?

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I have no clue what the default ports are for Zmodo. You should be able to confirm that from your network settings in the DVR.

 

What's your upload speed?

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To be able to determine what the correct ports are, we would need the model number of your DVR/NVR. Also the point about your upload speed is correct. If you are using a DVR/NVR that has the QR code scan setup, you must use Zsight. If you try connecting via Zviewer, you will have connectivity issues. If your DVR/NVR doesn't have the QR Code Scan setup, then Zviewer is the correct app. I am currently having issues of connectivity from/to identical ISP hotspot areas. Too difficult to explain here.

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