dcam 0 Posted February 11, 2015 Hi , I had version 2.00 installed and working but it sopped , so I uninstalled it and installed the latest version V. 2.3.04 but the program will not load , It starts initializing to about 10 % and then stops , any ideas Share this post Link to post Share on other sites
xavier4or 0 Posted February 11, 2015 Hmmm. This has happened to me several times when upgrading the HK iVMS 4200 SW - but generally a full uninstall, run something like ccleaner, reboot - and then I install and run the new version just fine. Maybe double-check everything is uninstalled, clear your cookies, etc and try again? Share this post Link to post Share on other sites
dcam 0 Posted February 11, 2015 Thanks xavier4or , I uninstalled , ran ccleaner and reinstalled ... Works Share this post Link to post Share on other sites
xavier4or 0 Posted February 12, 2015 Glad this worked. This took me a few hours to finally figure this out... Not sure why you can't just install on top of the old version. Share this post Link to post Share on other sites
