benzidirk 0 Posted February 14, 2015 Hi there, 3 days ago they installed a DVR system at my shop. I couldn't get it to work with DDNS so went to ezviz way. The past 2 days it refuses to work saying "server exception" when trying to login. I fiddled a little bit more with ddns and no-ip.com and got it to connect. But now on iVMS and on Web Browser I can login to the cameras but there is no video streaming. On iVMS app it says "connection failed" but it retrieves the cameras names. And on the web browser (tried Chrome, IE, Firefox) I can login just fine but it says Video Stream Failed after logging in. What can the problem be? Thanks for your help in advance. Share this post Link to post Share on other sites
Securame 0 Posted February 15, 2015 You do not have RTSP port forwarded. Check the ports you did open on your router, you need at least 3 of them, web, RTSP and data (by default, 80, 554 and 8000). Share this post Link to post Share on other sites
benzidirk 0 Posted February 15, 2015 So all 3 ports must forward to the ip address of the dvr correct? Share this post Link to post Share on other sites
benzidirk 0 Posted February 15, 2015 You do not have RTSP port forwarded. Check the ports you did open on your router, you need at least 3 of them, web, RTSP and data (by default, 80, 554 and 8000). Worked! Thanks man! Forwarding the RTSP port did it. Share this post Link to post Share on other sites