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ilovetacos1756

Distorted image problem, any ideas?

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I installed a system for a client 4 months ago that included four CM-512 Open Eye PTZs. They are connected to an Open Eye DVR. I returned to add two more PTZ's and all was well.

 

About two months ago one of the cameras developed an issue. The image became very distorted and blurry.

 

I replaced the camera with a factory replacement.

 

I have replaced the BNC's on both ends of the cable.

 

I installed ground loop isolators on all cameras in the system.

 

I moved the power connection to a new output on my Altronix 24vac power supply. The PS is a 16ch unit of which only 8 are being used.

 

After my last trip to the site the camera looked great for three weeks and now the problem has returned.

 

If i reboot the camera it will look okay for 24-48 hours and then overnight will revert back and look like junk.

 

I am out of ideas and my customer is losing patience.

 

Has anyone seen this before?

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Check the power supply to the camera. I had a similar issue with a high resolution camera that turned out to be a lack of sufficient power for the camera. Especially running it such a long distance. You may need more amperage for it. The camera I used seemed to draw a more current than it was "spec'd" out for. Increasing the power to it corrected it for me.

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