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darkprod

iVMS-4500 with Swann NVR16-7090 & Hikvision DS-7816

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I have a Swann NVR that I purchased from Costco last year. I set up remote viewing with the Swann app with no issues. I recently added a Hikvision 7816 and had no issues setting that NVR with iVMS. However, when I try to add the Swann NVR in iVMS it recognizes the NVR but all I get is a grey screen when I try to view every channel in the app. Same thing when I attempt to set up the Hik NVR in the Swann app. It recognizes the NVR however all the channels I just get a grey screen and no picture. Any ideas ?

 

As a side note, I downloaded the Lorex app and both NVRs work well there and I can see all cameras.

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