trooper 0 Posted April 29, 2015 Hi all, i downloaded Avigilon Control Center software. I cant find/view any of my cameras!? I can see the PC and my Hikvision NVR in the software but cant see any of the cameras. I have tried to look in manuals and youtube videos but cant see anything. Any help? Screen shot attached Share this post Link to post Share on other sites
Securame 0 Posted April 29, 2015 Are your cameras accessible from the network? Or are they connected to the POE switch on the NVR, and only accessible for the NVR? Share this post Link to post Share on other sites
trooper 0 Posted April 29, 2015 Im sure they are accessible as I also have hikvision ivms4500 software and access them on my PC through that. Share this post Link to post Share on other sites
finalwish 0 Posted April 29, 2015 did you select the correct type of camera when you did the scan for the camera? Try Onvif for Hikvision cameras. Share this post Link to post Share on other sites
Securame 0 Posted April 29, 2015 Im sure they are accessible as I also have hikvision ivms4500 software and access them on my PC through that. With iVMS-4500 and your PC you might be accessing your NVR, and not your cameras. Share this post Link to post Share on other sites
thewireguys 3 Posted April 29, 2015 What is the IP address of your server? What is the IP address of one of your cameras? Are they on the same subnet? Are your cameras connected to a Hikvision NVR or are they installed on your network? Share this post Link to post Share on other sites
trooper 0 Posted April 29, 2015 What is the IP address of your server? What is the IP address of one of your cameras? Are they on the same subnet? Are your cameras connected to a Hikvision NVR or are they installed on your network? Cameras are connected to NVR, no idea what ip address for served is i think its 10.0.0.100? Ip address for cameras i think they are on Plug and play and havent been assigned a ip address. Share this post Link to post Share on other sites
trooper 0 Posted April 29, 2015 Im sure they are accessible as I also have hikvision ivms4500 software and access them on my PC through that. With iVMS-4500 and your PC you might be accessing your NVR, and not your cameras. Yeh i think thats my problem im accessing the NVR and not cameras. Any idea how to acces the cameras and not NVR? Share this post Link to post Share on other sites
trooper 0 Posted April 29, 2015 Ok i found the ip address for cameras and searched it and this is the error i get: Error: Cameras may have an IP address belonging to a network segment (subnet) that is not accessible by the server. Share this post Link to post Share on other sites
thewireguys 3 Posted April 30, 2015 You need to remove your Hikvision NVR from your network. Unplug it and then plug your IP cameras into a POE switch and then connect the POE switch to your network. Share this post Link to post Share on other sites
trooper 0 Posted April 30, 2015 You need to remove your Hikvision NVR from your network. Unplug it and then plug your IP cameras into a POE switch and then connect the POE switch to your network. So how does IVMS4500 connect to the cameras on my PC? I thought it would be exactly the same? They are both programs on my PC and IVMS4500 can connect to them? Share this post Link to post Share on other sites
thewireguys 3 Posted April 30, 2015 From what you are telling us the Hik CMS software is connecting to the NVR NOT the cameras. Avigilon will connect to your Hik cameras but it will not connect to your NVR. That is not how this work. Share this post Link to post Share on other sites
trooper 0 Posted April 30, 2015 You need to remove your Hikvision NVR from your network. Unplug it and then plug your IP cameras into a POE switch and then connect the POE switch to your network. Is this what i need to buy? D-Link DGS-1008A 8 Port Gigabit Switch http://www.officeworks.com.au/shop/officeworks/d-link-dgs-1008a-8-port-gigabit-switch-dldgs1008a?searchTerm=poe%20switch Share this post Link to post Share on other sites
thewireguys 3 Posted April 30, 2015 You will need a switch with POE. Share this post Link to post Share on other sites
trooper 0 Posted April 30, 2015 Is that dlink have POE or is it just a switch? Share this post Link to post Share on other sites
