T800 0 Posted May 5, 2015 I have Planet ICA-HM620 2Mega-Pixel Speed Dome camera. Everything works fine. - video stream is displayed on my mobile phone. - Motion detected videos saved to the memory card - alarm input connection working. - etc.. Only ftp, and email sending is not working. Manual say: Image attachment by FTP or EMAIL will be available only while MJPEG streaming is selected. I have selected MJPEG, but ftp or email picture not transfer. - I tried to send two different ftp server. Not working. - I also have a Panasonic HCM-580 camera. Panasonic camera FTP transfer works fine. - I also have a Planet IVS-H210 video server. FTP transfer => works fine. - ICA-HM620 screenshot to the hard drive working successful. - period trigger with ftp transfer. Not working. My camera internal ip-address is 10.0.0.254:80 and public is xx.xxx.xx.xx:8085 If anyone got this ftp function to work? Am I forgetting something? Share this post Link to post Share on other sites
msantic 0 Posted May 5, 2015 Hello! I have the same camera. FTP and email snapshot works for me. What settings you have under Streaming -> Video format ? Below are my settings... Share this post Link to post Share on other sites
T800 0 Posted May 6, 2015 ^ Nice to hear that you ftp/Email transfer functions working. My video format was H.264 + MJPEG. Today I configure the video format in the same way as you. H.264 + H.264 + MJPEG. I do not set a value of 15 fps, only 25 or 13 is possible. I put in 13. Does not work with these of the settings. Can you tell which software version you have? I have, Software version: pla20140729NSA Switch version: SIMD-9515 Main version: M0ED-BBD8 Module version: CEC0C I put on a later date screenshots of my settings. Thanks. Share this post Link to post Share on other sites
T800 0 Posted May 6, 2015 Now I know why I did not find the 15 fps setting. I have TV system settings (PAL). Attachment image of my current video format settings. I think that H.264 + MJPEG should work. Share this post Link to post Share on other sites
msantic 0 Posted May 6, 2015 Maybe you shoud put some folder path for FTP server... Share this post Link to post Share on other sites
T800 0 Posted May 7, 2015 Yes. I've tried many variations folder path syntax. My panasonic kamera syntax is privat/620. I looked at you attachment picture, the correct syntax is /privat/620. Not working. I have worked in two weeks with ftp-transfer problem. I think that 1400 euros camera ftp should work... Share this post Link to post Share on other sites
T800 0 Posted May 8, 2015 The ftp problem has been solved. I replaced the line ftp.kymp.net => ip address 80.xx.xxx.xx. And image ftp transmission started. Thank you msantic, without your ftp_settings picture, I would not have noticed try the numbers ftp server line. Email settings I still have a problem, but FTP was the most important to get to work. Thanks. Share this post Link to post Share on other sites
T800 0 Posted October 12, 2015 Does anyone know the direct url to which the output control ? Snapshot script is: ipaddress:port/cgi-bin/jpg/image.cgi Maybe output is also easy script ? Share this post Link to post Share on other sites
sobatsejati21 0 Posted April 12, 2016 ^ Nice to hear that you ftp/Email transfer functions working. My video format was H.264 + MJPEG. Today I configure the video format in the same way as you. H.264 + H.264 + MJPEG. I do not set a value of 15 fps, only 25 or 13 is possible. I put in 13. Does not work with these of the settings. Can you tell which software version you have? I have, Software version: pla20140729NSA Switch version: SIMD-9515 Main version: M0ED-BBD8 Module version: CEC0C I put on a later date screenshots of my settings. Thanks. Share this post Link to post Share on other sites