SYMPHONY 16 DVR drive replacement procedure

[KGB 0]

Hi all, we act as IT support and have been asked by a client to take a look at a Symphony 16 DVR unit which appears to have a faulty hard drive. (There is an audible "tick" from one of the drives and playing back a saved file usually fails after about a minute, though the DVR unit itself does still boot and appears to be working correctly)

 

I can see 2 drives present 1TB Seagate st31000525 sv - I do actually have quite a bit of documentation for the unit but nothing as regards drive replacement. I can obtain exact replacement drives, they are 6 years old and both will be replaced.

 

Can anyone help with the drive replacement procedure?

 

Thank You,

 

Keith.

[KGB 0]

For anyone attempting the same procedure I can confirm that its as simple as replacing the drives and ensuring that the drive has no partition and is not formatted.