doppelt 0 Posted June 15, 2015 Hi I have a GV-800 crad that is 32 bit Only.... I know this cause its very old stock but a new card. I had it running in a new pc, with XP installed as the OS this DVR system was a backup and it was in storage for almost 2 years but I tested it on line and all was fine. In my absence, a security company, deleted the XP, and installed windows 7 64 bit. The DVR is now running full time, but there is an issue every day it crashes. The main screen goes all funny with a mosaic of colors, the remote viewing stops, but it keeps recording. after we turn the pc off and cold reboot all is fine again for another 12 -36 hours till it happens all over again. I have included 3 errors I found in the 'admin errors' section of windows event log (see below) Is there a way to fix this? any ideas? I am guessing its crashing because you cannot run a 32 bit card on windows 7 64 bit, cause win 7 is 32 bit compatable, but not true 32 bit I have written geovision, but have not heard back yet I am just trying to get as much info as possible to figure out my next move. thanks Dennis here are the errors: --------------------------- Log Name: Application Source: Microsoft-Windows-WMI Date: 6/13/2015 12:26:59 PM Event ID: 10 Task Category: None Level: Error Keywords: Classic User: N/A Computer: DVR Description: Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected. Event Xml: 10 0 2 0 0 0x80000000000000 1601 Application DVR //./root/CIMV2 SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99 0x80041003 Log Name: Security Source: Microsoft-Windows-Eventlog Date: 6/13/2015 12:25:13 PM Event ID: 1101 Task Category: Event processing Level: Error Keywords: Audit Success User: N/A Computer: DVR Description: Audit events have been dropped by the transport. 0 Event Xml: 1101 0 2 101 0 0x4020000000000000 1203 Security DVR 0 Log Name: Application Source: Application Error Date: 6/13/2015 12:12:38 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: DVR Description: Faulting application name: taskhost.exe, version: 6.1.7601.17514, time stamp: 0x4ce796f7 Faulting module name: RacEngn.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c95c Exception code: 0xc0000005 Fault offset: 0x00000000000c61d0 Faulting process id: 0x1680 Faulting application start time: 0x01d0a60440002426 Faulting application path: C:\Windows\system32\taskhost.exe Faulting module path: C:\Windows\system32\RacEngn.dll Report Id: c5b91920-11f7-11e5-9303-60a44c3631a0 Event Xml: 1000 2 100 0x80000000000000 1586 Application DVR taskhost.exe 6.1.7601.17514 4ce796f7 RacEngn.dll 6.1.7601.17514 4ce7c95c c0000005 00000000000c61d0 1680 01d0a60440002426 C:\Windows\system32\taskhost.exe C:\Windows\system32\RacEngn.dll c5b91920-11f7-11e5-9303-60a44c3631a0 Share this post Link to post Share on other sites
jeromephone 6 Posted June 18, 2015 What version of Geovision are you running? You should check the card for compatability with the geovision version. Certain series cards will not work with the current software. Share this post Link to post Share on other sites
doppelt 0 Posted June 18, 2015 yes thanks I found my card is 32 bit "Only" so is not compatable with win 7 64 bit I am changing the card to a 64 bit card and reinstalling the software Share this post Link to post Share on other sites
