Line crossing detection and remote monitoring

[lewislitt 0]

Hi All,

 

I have been playing with Line crossing detection, it works fine on full screen monitoring trigger as well as audible warning but I couldn't get popup image triggered on remote IVMS 4200 nor IVMS 4500 app. The only message received was VCA detection start/end whereas on the phone app no alarm was being pushed.

 

The setup is as follows:

 

on cameras:

 

motion detection enabled with no area drawn and sens to highest.

line crossing detection enabled with line drawn and sens to highest.

 

enable notification to surveillance center, trigger channel, full screen monitoring, audible warning

 

on NVR:

VCA enabled with enable notification to surveillance center, trigger channel, full screen monitoring, audible warning

 

Have anyone tested this before or have any input on this?

 

Thanks!

 

LL