hyperman88 0 Posted June 29, 2015 Hi Support Team, Need your advise here, base on my calculation my retention of our CCTV is over 120 days. Our CCTV has been deployed since April 16, 2015. I tried to playback the CCTV on April 17 but I encountered an error message. "Query recording the number of days over 31 Days". Please see attached file. Please advise. Thanks Mark Share this post Link to post Share on other sites
jazzar 0 Posted July 1, 2015 Some systems have a setting that sets the number of days footage that is available in line with data protection ie company data protection statement saying that company so and so will hold images for the duration of x days. the dvr may be able to record longer but will stop you from viewing them thus keeping to the data protection for said company. more for recordings in public areas/ private company premises etc. as opposed to private household. Share this post Link to post Share on other sites
