GregDude 0 Posted July 4, 2015 I'm running iVMS-4200 with 2 cameras. Client, Stream Media Server (SMS), Storage Server were all setup and working fine. However I left the camera default password while setting up. Now I've changed the password on both cameras. I can log in repeatedly via a web browser and view the live feeds. The Stream Media Server (SMS) however only sees 1 camera. When the SMS is enabled, the Client app says "Reconnecting. Error Code SMS[17]." For the 2nd camera. The SMS log window appears to show repeated attempts to connect to the 2nd camera with port number changing. I've repeatedly tried adding and removing the cameras from client management. Reinstalled the whole iVMS software. Changed the passwords back to default. Nothing will raise that 2nd camera on the SMS. Both cameras still work fine and log in from web browser or Client without SMS enabled. Please help if you can. Share this post Link to post Share on other sites
GregDude 0 Posted July 19, 2015 For anyone else encountering this issue, here's how I worked around it. Work around: Log into camera via Web browser. Configuration -> Advanced -> Network Look at NAT tab. Observe large numbers under each category HTTP, RTSP, Server Port. Change from 'auto' to 'manual' and set them all to the same values as those under Port tab. Now SMS will find the camera and hold connection. I don't know why this happened. (At time of writing, I have not reverted back to 'auto' to see if still fixed.) Share this post Link to post Share on other sites
richisup 0 Posted August 5, 2015 Greg - Dude, you have made my day,,, week even. Thank you - I had actually reverted back to pcnvr because i could not solve the Error Code SMS[17]. I thought i'd give this a try and bang it works A happy working IVMS4200 install yes. all in the network address translation Share this post Link to post Share on other sites
