Richie.edw 0 Posted July 24, 2015 Hi all looking for some help or suggestions , i was working at a customers house yesterday as they wanted a few extra cams on their existing system after all that i went to set up their dvr with mobile viewing plugged ethernet cable in and logged onto their router which is a bt home hub 4 . The dvr wouldnt show up on wired connections so thought maybe a faulty cable so tried a new one and still same problem am i missing something in the router not used to working on home hub so any any help would be appreciated . Im back there on tuesday so im going with another dvr just incase port on back is knackerd . Is there a setting on home hub that stops this i plugged a laptop into homehub and that worked straight away so i know router is ok Cheers Share this post Link to post Share on other sites
topchips 0 Posted July 24, 2015 Hi Is the DVR ip set to the same range as your router? Share this post Link to post Share on other sites
Richie.edw 0 Posted July 25, 2015 Hi Thanks for your reply i dont think it is but cant remember what dvr ip was im back there on tuesday so will take a look was wondering if there was something on router blocking it from showing in wired connections Cheers Share this post Link to post Share on other sites
Boogieman 1 Posted July 25, 2015 Hi Thanks for your reply i dont think it is but cant remember what dvr ip was im back there on tuesday so will take a look was wondering if there was something on router blocking it from showing in wired connections Cheers Are you saying you could view the cameras on wireless connections but not wired? if so its got nothing to do with the dvr as its seen on the network.. Are the wireless devices on cellular networks? Share this post Link to post Share on other sites
Richie.edw 0 Posted July 25, 2015 Hi Thanks for your reply i dont think it is but cant remember what dvr ip was im back there on tuesday so will take a look was wondering if there was something on router blocking it from showing in wired connections Cheers Are you saying you could view the cameras on wireless connections but not wired? if so its got nothing to do with the dvr as its seen on the network.. Are the wireless devices on cellular networks? Hi no the problem is the router is wired by ethernet cable to dvr but doent show on router says nothings in port 1-4 even tho its plugged into say port 2 ive tried all ports but nothing tried a laptop in all ports and the router fount it straight away its like the ethernet port on back off dvr isnt working properly . So going on tuesday with a spare dvr to test .... just wonderd if there was something on router stopping dvr from showing Cheers for your reply Share this post Link to post Share on other sites
Boogieman 1 Posted July 25, 2015 Hi Thanks for your reply i dont think it is but cant remember what dvr ip was im back there on tuesday so will take a look was wondering if there was something on router blocking it from showing in wired connections Cheers Are you saying you could view the cameras on wireless connections but not wired? if so its got nothing to do with the dvr as its seen on the network.. Are the wireless devices on cellular networks? Hi no the problem is the router is wired by ethernet cable to dvr but doent show on router says nothings in port 1-4 even tho its plugged into say port 2 ive tried all ports but nothing tried a laptop in all ports and the router fount it straight away its like the ethernet port on back off dvr isnt working properly . So going on tuesday with a spare dvr to test .... just wonderd if there was something on router stopping dvr from showing Cheers for your reply Then, follow topchips advice and make sure the DVR is set to the same subnet as the router..otherwise the router will not detect it. Share this post Link to post Share on other sites
Richie.edw 0 Posted July 26, 2015 Ok as I said can't remember what it's set two as I've done bout 7 other jobs since so can't remember n will check on Tuesday Cheers for advice Share this post Link to post Share on other sites
checkley101 0 Posted August 25, 2015 If you've set the dvr as a static I.p address rather than dhcp that is your issue, I had a similar problem with a avtech system and qvis ,so I set the dvr to dhcp and it appeared ,make sure you reboot the dvr once changed, then tell the router to reserve that I.p address only for the dvr and then it won't change it. That should fix your issue Share this post Link to post Share on other sites
Richie.edw 0 Posted August 25, 2015 Hi sorry for late reply was Ethernet port on back ov dvr put new one in and hey presto worked straight away Thanks for all advice Cheers Share this post Link to post Share on other sites
