Help on xmeye and motion detection

[scliff 0]

I have a Sannce or Annke system that I access via xmeye.

 

I used to be able to see all 6 cameras on the website, but now I can only see one at a time. Is this a bandwidth problem or maybe I changed a setting?

 

Also alerts for motion go off too often. Should I set sensitivity to Lower or Higher to try and correct.

[Timmie 0]

Not sure what you mean web site, are you using NetSurveillance via IE?

 

On sensitivity, try setting the Interval / Delay to longer, again you might have different settings, as I don't 'think' you can access device config via Xmeye

[scliff 0]

Yes - my issue is with NetSurveillance via IE. I used to be able to see all 6camera in the tiles at one time. Now I can only see 1 camera in the top right tile, although I can change which camera presents in that tile. I attached a doc showing what I mean.

 

Thanks for the info on the sensitivity - I'll try that

[Timmie 0]

Can't see any doc, but its it loke this?

 

[Timmie 0]

OK, I see it now, click on the 2nd tile (it should turn green outline), then in your left menu, click Camera 2, does camera 2 then show in Tile 2?

[scliff 0]

Nope - I used to be able to click on square 2 and then a camera and get that camera to present in that square. But something happened and that doesn't work any more.

[Timmie 0]

Not sure, is there anywhere in your settings where you detail that you have "one" channel, instead of "eight"?

[scliff 0]

I don't see anyplace - but if you have an idea, I will try.