pig 0 Posted August 18, 2015 Hi, Having trouble setting up my new DVR for e-mail alerts. I enter the SMTP server and my Gmail details using port 465 and SSL security but I keep getting the message 'Sender's Mailbox Illegal'. Any suggestions? Regards. Share this post Link to post Share on other sites
Sean Mao 0 Posted August 18, 2015 Hi,Having trouble setting up my new DVR for e-mail alerts. I enter the SMTP server and my Gmail details using port 465 and SSL security but I keep getting the message 'Sender's Mailbox Illegal'. Any suggestions? Regards. Hi,friend, you'd better show your email settings rather than the illegal prompt.then someone may give you a hand.Or you can try to disable the SSL security,maybe it would be work. ----------------------------------- Skype：mxtforever Email：mxtinlv2015@gmail.com www.smart-views.com Share this post Link to post Share on other sites
pig 0 Posted August 22, 2015 Hi these are the settings I have for E-mail. Share this post Link to post Share on other sites
SynologyHosting 0 Posted August 23, 2015 Just want to double check you did not put username@gmail.com but your real username? Right? Share this post Link to post Share on other sites
pig 0 Posted November 2, 2015 Yes I did put my real username Share this post Link to post Share on other sites
tomcctv 190 Posted November 2, 2015 Yes I did put my real username Hi. Your images show dvr off line ?? Have you setup your recorder online first ??? Can you view away from your house Share this post Link to post Share on other sites
pig 0 Posted November 5, 2015 Yes the remote viewing along with the app work fine. Share this post Link to post Share on other sites
BlueSecurityMan 0 Posted January 10, 2016 Hi, The problem is Gmail is not allowing your dvr to access the "outbound" of the account to send. Your dvr is getting rejected by Gmail. Double check with Gmail for the protocol settings to put in your dvr. Think of your dvr as a computer "mail" client application that checks and sends email. When you go to Gmail website online you just put in your login and pw to check your mail because that is on "their" server. When your computer's "mail" program does it, it needs more than that, it needs either the IMAP protocols or the SMTP protocols, along with the SSL security. In your case, your dvr is going to need the "Outgoing" mail server protocol settings, port number, etc.. Go to Gmail and look up something like Computer Email Settings. That should get you going. Share this post Link to post Share on other sites
Brenton81 0 Posted January 10, 2016 Try turning on the "allow less secure apps" setting in your Gmail account. This was the issue with my parents (Hikvision) DVR. Email works fine now. Share this post Link to post Share on other sites
AgentJ0sh 0 Posted January 19, 2016 your settings look good, except you should be using SSL, not TLS Share this post Link to post Share on other sites
