coopersim 0 Posted August 25, 2015 Hi, I have a DS7204 recorder that regularly seems to stop recording, I notice this when I try and use the playback feature and it says 'no record file' after a reboot it works again, but this is really annoying me - especially if I'm off site and I don't have access to reboot the box (a boot from in the gui has no effect) Can anyone suggest what the problem could be please? Share this post Link to post Share on other sites
coopersim 0 Posted March 26, 2016 Bumping this as I have exactly the same problem, did you ever get to the bottom of it? Sometimes a reboot won't fix it and I have to slave the drive in my pc and re format Share this post Link to post Share on other sites
Securame 0 Posted March 26, 2016 What unit/DVR, and what hard drive are you using? I have seen that happen a few times when using a WD Green or Blue drive; never seen it when using a WD Purple. Some times changing the power supply for one with more AMPs helped. When it stops recording, if you access the hard drive config section, I am sure you will see that the unit either detects no hard driver at all, or it is giving error. Share this post Link to post Share on other sites
coopersim 0 Posted March 26, 2016 Thank you for the reply. It's a hikvision ds7204 and a 1tb purple drive. You're right in your recollection, the error is hd not found. Share this post Link to post Share on other sites
coopersim 0 Posted March 27, 2016 The same problem has occurred today. It used to be every couple of months or so but now seems to be every few days. After your comment I've checked the power supply which is 12v 2.0a Are there any other ideas to help me resolve? Share this post Link to post Share on other sites
Securame 0 Posted March 27, 2016 If you have a way of powering the 3.5" HD externally, I would try it for a while to see if it solves the problem (I thbink it would). With somethiing like this, the one on the bottom right: DS-7204 has a non standard 4 pin power connector, so you would need a Hikvision power supply, or a normal power supply with 2.1mm connector and find the right adapter. Share this post Link to post Share on other sites
coopersim 0 Posted March 27, 2016 Thank you, I'll give that a go Share this post Link to post Share on other sites
almelst 1 Posted March 28, 2016 - upgrade DVR's firmware to the latest version - reset DVR to factory defaults and do the settings again. Format the HDD. - If the above doesn't help, change the DVR and/or HDD, it's not expensive nowadays. Share this post Link to post Share on other sites
wo66 0 Posted March 10, 2017 Do you have a source for the hikvision 4 pin din to 2pin adapter above? Share this post Link to post Share on other sites
