in2media 0 Posted September 22, 2015 ive just taken over the lease of a cafe which has cctv installed. the previous owner left no software for the unit but i managed to get it from there website. but when i try to log in to the unit it says connection error. the unit is avtech h264 and ive connected to laptop via ethernet to set up to new modem. if i search in video viewer if finds the unit no problem. im wondering if i need more software besides video veiwer but on there web it says i need video veiwer only according to manual username is admin pass is admin now i dont know if previous owner has changed them and i cant get in touch with him as hes moved abroad any help or advice appreciated Share this post Link to post Share on other sites