Litchy92 0 Posted October 16, 2015 Hi all Today I port forwarded a sky router at a customers house to enable him to view his cameras, his DVR displays no model type just the typical h.264 which we know is the compression format NOT 'brand' I've done the port forwarding correctly because I can get to his admin login page for his DVR from my my own network. Yet in a handful of apps I tried the cameras won't load, no contact details for the DVR's manufacturer so I cannot even ring a technical line to ask them for assistance. If anyone could help me with this problem, be much appreciated. Thanks Share this post Link to post Share on other sites
ssnapier 0 Posted October 16, 2015 Almost certainly an AcitveX issue. I would make sure you are using Internet Explorer (I would recommend version 10) and make sure to look for pop ups or notifications that there is an extension or plugin that needs to be installed. Share this post Link to post Share on other sites
Litchy92 0 Posted October 17, 2015 Cheers snappier.. I am not using it in the browser though see? This is just trying to view it through the recommended app all I get is black screens constantly buffering but I know remote connection is established okay Thanks anyway, appreciated Share this post Link to post Share on other sites
Securame 0 Posted October 17, 2015 You are probably missing some ports, how many did you open? Some units use one for web interface, another for video streaming, and another for data. If you only open the web port, you will be able to get to the web interface, but won't do much more from there. Share this post Link to post Share on other sites
tomcctv 190 Posted October 17, 2015 Cheers snappier.. I am not using it in the browser though see? This is just trying to view it through the recommended app all I get is black screens constantly buffering but I know remote connection is established okay Thanks anyway, appreciated Hi what is the app called you are using Share this post Link to post Share on other sites
kieran-thegtrshop 0 Posted November 17, 2015 hi there i could be having the same issue, the mobile port ive got is 34599 i believe but opening that dosent help either i dont think? All the best Kieran Share this post Link to post Share on other sites
tomcctv 190 Posted November 17, 2015 hi there i could be having the same issue, the mobile port ive got is 34599 i believe but opening that dosent help either i dont think? All the best Kieran Hi if you have port 34599 open then try this app iDMSS Lite by DMSS https://appsto.re/gb/brX3E.i Share this post Link to post Share on other sites