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johncassell

Swann error using IE10 "Windows has blocked this software"

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Hi all, I have been struggling for some time now on this but have finally stumbled upon the cause (just need a solution). I've emailed swann tech support but had no reply

 

Basically what happens is I try to get on the cameras and then it asks me to install an ActiveX control. I agree and enter my admin password. It then says "Windows has blocked this software because it can't verify the publisher".

 

When i click on 'Unknown Publisher' on that message I get to see the certificate and can see that it is valid from 01-May-2012 to 01-May-2015 (today being 21-Oct-2015) so the certificate has obviously expired. If I change my PC date to be sometime in this date range (01-Jan-2015 for example) then it lets me install the activeX and I can see the cameras.

 

None of the suggestions about tweaking IE's settings work for me and only changing the PC date lets me view the cameras. Would anyone know if there was a way to 'fix' this certificate so I don't have to mess about with my (and more importantly, my staffs) PC date each time I want to view the CCTV?

 

The unit I am using is Swann DVR4-1425 and I'm on Win 7 64bit Professional with IE10.

 

Thanks very much for any help on this.

 

John

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Hi. On your PC go into settings and reset the PC time and date to July 2012 then run the software once all done reset your PC time and date back

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Hi, thanks for the reply. On most of our DVRs that is exactly what I do

 

1. Turn PC date back

2. Install Active X and view cameras

3. Change PC date forward to present day

4. view cameras no problem without it asking to install activeX

 

However, with this particular DVR whenever I set the date back to present day, it seems to forget that it was ever working and asks to install activeX again (which then fails if I haven't set my date back).

 

Obviously I can't be expected to change my PC date every day just to look at the cameras.

 

Is there anything else I'm possibly missing?

 

Thanks

John

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