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csol1212

3 HikVision Cameras: SS Basic Event Settings resetting?

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Hi everyone, newbie here and trying to figure out the brains of HIK...

 

So, I have three cameras:

1: DS-2CD2032-I, firmware V5.3.0 build 150513

2: DS-2CD2332-I, firmware V5.3.0 build 150513

3: DS-2CD2332-I, firmware V5.3.0 build 150513

all are PoE and connected to Synology DSM 5.2, SS 7.1

 

I am having a problem where the 'Basic Event' settings re-set themselves as follows:

 

I log into each of the 3 cameras. I switch off the 'normal' configuration by deleting the 'draw areas' and saving. I then set up 'expert' configuration with pretty high sensitivity settings (I am still trying to figure out how the 2 values actually work together but that's another story).

 

I then get lots of emails from the cameras. I log into the cameras and I see that the cameras hame a 'normal' configuration with the default values, i.e. 100% coverage on the 'drawing area' and sensitivity to 100. This happens on all 3 cameras.

 

I tested stopping and starting SS7.1 and can see that when I do this, basically it seems that SS7.1 is overwriting the 'basic' event settings. No other settings on the cameras change.

 

Any ideas how to fix this bug? in SS?

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