Setting up HikVision DS-2CD2132F-I

[dgh 0]

Hi everyone, just joined from Sydney, Australia.

 

Hoping you can help. I just bough my first CCT camera, a HikVision DS-2CD2132F-I and am having some issues setting it up. Using the iVMS-4500 iPhone app I can't seem to register the camera on EZVIZ. It tells me that the device doesn't exist. Well, it does, its in front of me.

 

I can use the app to view the camera, but only whilst I'm on my wifi network.

 

Any ideas?

 

Thanks

DG