jenni 0 Posted November 18, 2015 Hello, I have a Kguard DVR and everything has been working fine, until I switched the recorder off in order to carry out my annual Health and Safety checks for electronic products. After switching the recorder back on, Kguard's app on my mobile phone says 'KGServer cannot locate the specified device', this only happens when I am not connected to internet on my premises. I've tried deleting the device on my app and re-installing it but to no success. Has anyone come across this sort of problem? Please help, many thanks Share this post Link to post Share on other sites
Boogieman 1 Posted November 18, 2015 Hello, I have a Kguard DVR and everything has been working fine, until I switched the recorder off in order to carry out my annual Health and Safety checks for electronic products. After switching the recorder back on, Kguard's app on my mobile phone says 'KGServer cannot locate the specified device', this only happens when I am not connected to internet on my premises. I've tried deleting the device on my app and re-installing it but to no success. Has anyone come across this sort of problem? Please help, many thanks Check your external ip address....if you also rebooted your modem, it may have changed. Share this post Link to post Share on other sites
