dave1510 0 Posted November 19, 2015 Hi, I have had this system for a few years now. It used to work - well OK - the quality was not too good, but in the days when I bought it, it was OK. I have had a few issues - ie I have not been able to get "away from home" to work for a year or 2 - something to do with ports, I was told by KGuard. (Cant get ports to open, and canyouseeme.org, says ports are closed. 2 ISP's have been the same, and absolutely no help from either.) Anyway, now it's gone totally haywire. Cameras are visible on the monitor I have attached to the DVR. They appear to be all permanently recording, but I can't tel if they are, as not only can I not get live feed via the PC (yes my ip address is correct), but I can't even playback from the unit itself. (The settings say the cameras are set to record on motion sensor) TBH, I might as well chuck it in the skip... However, one last ditch attempt... Is there a full factory reset option (not just turning the power off, as this does nothing). If so, what is the procedure please. If this doesn't work, I will be investing in a better system, but it definitely won't be kguard...! Thanks Share this post Link to post Share on other sites