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jordiguerrero

Floureon cctv without snapshot option

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Hello !

 

I have a problem with a Floureon cctv and I sent a e-mail to support@floureon.com but nobody has answered....

I bought this Floureon kit:

http://www.ebay.com/itm/New-4CH-AHD-720P-HDMI-DVR-1500TVL-1-3MP-IR-Camera-CCTV-Home-Security-System-Kit-/151725275219

 

I set up the hard disk (WD blue 1Tb 7.200 r.p.m) with two partitions,

one to save video (read/write) and the other to save snapshots.

I have also set up alarms, e-mail and ftp. All of this works ok.

 

The problem is that the snapshot options don't exist in the menu. I have searched in the whole menu but I can't find this options. The alarm message that I receive in my e-mail doesn't have any snapshot, only record channel and Tour.

 

According to user manual I have sub-menus:

(Main Menu--Record--Snapshot Storage )

(Main Menu--advanced--snapshot)

but in my case they don't exist and no snapshot checkbox appear in motion detect.

 

¿Could you hep me?

 

Thank you in advance!

MotionDetect_menu.jpg.c3a4b84574eea57ce5ed0229abde4760.jpg

record_menu.jpg.36d04a5a74c7934698228cd2b2327f7b.jpg

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Have you tried to change the settings via the browser? As you know, you can access the dvr control panel by logging in via the Internet Explorer. You may have a try and see if you can find the snapshot settings there.

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