imcool 0 Posted December 28, 2015 Hello, I am unable to see Camera videos over Internet Following is the router [ directly connected to ISP'S MODEM ] setup ------------------------------------------------------------------------------------------------------------------------ I am able to see DVR camera video over local IP and I am able to see DVR camera videos in ALL computerS connected to same TP LINK router In which DVR is connected ------------------------------------------------------------------------------------------------------------------------ From any computer which is connected to SAME ROUTER AS DVR, When I connect to DVR with 50.115.187.33:8082 in Internet explorer, after pressing "connect" button, Internet Explorer asks for ACTIVEX INSTALLATION and then after I am able to see Camera videos ------------------------------------------------------------------------------------------------------------------------ problem :-- From any computer which is NOT connected to SAME ROUTER AS DVR, When I connect to DVR with 50.115.187.33:8082 in Internet explorer, after pressing "connect" button, Internet Explorer NEVER asks for ACTIVEX INSTALLATION and ONLY BLANK SCREEN IS THERE,no VIDEO, ------------------------------------------------------------------------------------------------------------------------ DVR DETAILS :- 1. It says H264 on Splash screen whenever I turn it ON. ( I don't know brand name ) ( please tell me if you know where to get support files ) 2. 1.3.1 MCU 5.4.1 is firmware/software ------------------------------------------------------------------------------------------------------------------------ PLease Help ME I am trying to make it work from last 1.5 month, I really appreciate your inputs and time. Thank you Share this post Link to post Share on other sites
SynologyHosting 0 Posted December 28, 2015 Could you try the following steps in IE on PC not located in your local network and let me know if it solve you problem? http://windows.microsoft.com/en-gb/windows/help/genuine/ie-activex If not, please PM some guest login details and I can try to find port need to be port forwarded Share this post Link to post Share on other sites
