cglaeser 0 Posted January 1, 2016 I monitor seven Avigilon servers using the Avigilon client. The IP address of one of the sites has changed. Each time I restart the client, the settings for that site have reverted to the old IP address. I have to re-enter the new IP address using Client Settings->Site Networking. How do I make the new IP address permanent? Best, Christopher Share this post Link to post Share on other sites
ak357 0 Posted January 1, 2016 I monitor seven Avigilon servers using the Avigilon client. The IP address of one of the sites has changed. Each time I restart the client, the settings for that site have reverted to the old IP address. I have to re-enter the new IP address using Client Settings->Site Networking. How do I make the new IP address permanent? Best, Christopher Chris, CCTV forum for Avigilon questions seriously Share this post Link to post Share on other sites
ssmith10pn 0 Posted January 2, 2016 Are you in server view or site view? Share this post Link to post Share on other sites
thewireguys 3 Posted January 2, 2016 I monitor seven Avigilon servers using the Avigilon client. The IP address of one of the sites has changed. Each time I restart the client, the settings for that site have reverted to the old IP address. I have to re-enter the new IP address using Client Settings->Site Networking. How do I make the new IP address permanent? Best, Christopher Do you have a admin rights on the client computer? We have had this issues at one of our projects where the users don't have windows admin rights. Share this post Link to post Share on other sites
ak357 0 Posted January 2, 2016 I monitor seven Avigilon servers using the Avigilon client. The IP address of one of the sites has changed. Each time I restart the client, the settings for that site have reverted to the old IP address. I have to re-enter the new IP address using Client Settings->Site Networking. How do I make the new IP address permanent? Best, Christopher Do you have a admin rights on the client computer? We have had this issues at one of our projects where the users don't have windows admin rights. Been fixed Share this post Link to post Share on other sites
thewireguys 3 Posted January 2, 2016 I monitor seven Avigilon servers using the Avigilon client. The IP address of one of the sites has changed. Each time I restart the client, the settings for that site have reverted to the old IP address. I have to re-enter the new IP address using Client Settings->Site Networking. How do I make the new IP address permanent? Best, Christopher Do you have a admin rights on the client computer? We have had this issues at one of our projects where the users don't have windows admin rights. Been fixed Ok so what was the resolution? Share this post Link to post Share on other sites
cglaeser 0 Posted January 2, 2016 Ok so what was the resolution? The Avigilon Client creates a partially encrypted file for each connection in the sub-directory ./Nodes. The IP address of one of the connections changed, so I would remove the old connection and then add the new connection. Apparently, the Client did not delete the old file, so both files were in the ./Nodes sub-directory. Each time the Client was restarted, it would pull up the old connection first. Since the files are only partially encrypted, we could see the IP address of each connection file. We deleted the old file, and then it worked on the next restart of the Client. Share this post Link to post Share on other sites
