cavcom 0 Posted March 5, 2016 I am unable to get the the nvr to connect to the Hik Ddns , I have ports 80,8000,10554 forwarded and am able to view remotely by using the IP address. Am I missing a port for the Hik-Ddns or something else wrong? Thanks in advance Share this post Link to post Share on other sites
tomcctv 190 Posted March 5, 2016 I am unable to get the the nvr to connect to the Hik Ddns , I have ports 80,8000,10554 forwarded and am able to view remotely by using the IP address. Am I missing a port for the Hik-Ddns or something else wrong? Thanks in advance Hi did you register with hik ddns ? http://www.hik-online.com/view/user/regist Share this post Link to post Share on other sites
cavcom 0 Posted March 5, 2016 Tried doing it from the nvr and after that failed I went into my Hik-online account and tried to add it by serial number and it gave me a error something like device is not on the network, but yet I can bring up internet explorer and type in the static ip from my house and sign into unit, that what made me think I missed a port. Share this post Link to post Share on other sites
ak357 0 Posted March 5, 2016 Tried doing it from the nvr and after that failed I went into my Hik-online account and tried to add it by serial number and it gave me a error something like device is not on the network, but yet I can bring up internet explorer and type in the static ip from my house and sign into unit, that what made me think I missed a port. Make sure that enter DNS entry on your NVR Share this post Link to post Share on other sites
cavcom 0 Posted March 5, 2016 Tried doing it from the nvr and after that failed I went into my Hik-online account and tried to add it by serial number and it gave me a error something like device is not on the network, but yet I can bring up internet explorer and type in the static ip from my house and sign into unit, that what made me think I missed a port. Make sure that enter DNS entry on your NVR Can you be more specific I'm not understanding what you mean? Thank you Share this post Link to post Share on other sites
cavcom 0 Posted March 5, 2016 Tried doing it from the nvr and after that failed I went into my Hik-online account and tried to add it by serial number and it gave me a error something like device is not on the network, but yet I can bring up internet explorer and type in the static ip from my house and sign into unit, that what made me think I missed a port. Make sure that enter DNS entry on your NVR Can you be more specific I'm not understanding what you mean? Thank you I got it I did not have the dns server set to 8.8.8.8 Thanks again Share this post Link to post Share on other sites
ak357 0 Posted March 5, 2016 I got it I did not have the dns server set to 8.8.8.8 Thanks again U welcome very common lately with my customers They forget to setup DNS entry Share this post Link to post Share on other sites
