tamerth 0 Posted March 12, 2016 Good Morning I have just installed a new router in my house - vodafone connect and since i have, i have been unable to view my cameras on the IVMS-4500 software either locally or externally. The local connection shows connection failed The external connection shows camera (the device is not registered with in the DDNS) I am having problems trying to port forward on this new router as everytime i attempt to do it, the ports seem to be closed when testing. I cant find a manual for the router to tell me what i am doing wrong but i am sure i am missing a step to allow me to at least access the cameras on the app whilst on the same wifi network. I had a BT home hub before and everything was working perfectly with port forwarding and viewing on the network. I have not changed any setting on the NVR or the cameras since i changed the router last night. Help please. BTW - I have a hikvison NVR and hikvision cameras Thanks Share this post Link to post Share on other sites
tomcctv 190 Posted March 12, 2016 Hi. Swap out your router back to your bt hub You will need to put your user name and password from Vodafone and place them in the not a bt customer in router settings Share this post Link to post Share on other sites
tamerth 0 Posted March 12, 2016 I cant find any username or password on the vodafone router? Any ideas Hi. Swap out your router back to your bt hub You will need to put your user name and password from Vodafone and place them in the not a bt customer in router settings Hi. Swap out your router back to your bt hub Share this post Link to post Share on other sites
