HELP! I cant View my CCTV from external access

[ferraripete 0]

Please help! I have spent over 5 hours trying to resolve the issue of not being able to view cctv from external access aka internet or the web.

Any local access using phone through apps works.

 

List of hardware:

Giraffe G4-1300 ( dvr 8 channel 4 cameras internet capable Ethernet connection )

Modem/Router - Prolink H5004N

 

Here is what I have done so far:

I have the DVR's IP address set to a static address 192.168.1.101

Checked my IP address which is not static. But I write down new address every time moden gets re booted.

Port forwarded TCP 8080 in modem/router. Checked open port check tool and confrmed port 8080 is open with success.

Tried access using vmeye super app on multiple phones and devices using the current assigned external IP address my modem assigned with the forwarded open port 8080, yet no access.

 

Please help, is there anything I am missing. I would appreciate your help. Thank YOU in advance.

[ferraripete 0]

problem fixed. wow not a single post to help. pity