jmason 0 Posted May 2, 2006 Does this line of dvr have any type of remote monitoring / Health Status software? (other than email) Can a Certified GE FACTORY reseller's tech open and repair the box without sending it to GE? Share this post Link to post Share on other sites
rory 0 Posted May 2, 2006 I believe Email is it .. here are some screen shots of WaveReader so you can take a look through it and get a better idea. http://www.bahamassecurity.com/Gallery/Systems/Kalatel.htm Generally they dont give out any info on repairs unless you are factory certified but depending on what you want to do you should be able to do general repairs like replacing HDDs and upgrading Firmware (must be the right version bin file and they can be obtained from GE or their reps). Share this post Link to post Share on other sites
jmason 0 Posted May 3, 2006 Is the os for the unit on a chip or on the HDs? Share this post Link to post Share on other sites
rory 0 Posted May 3, 2006 its RTOS Nucleus which is on Chip. Share this post Link to post Share on other sites