jweaver 0 Posted April 14, 2016 My new DS-7208HQHI ran for 24 hours with no isssues.. But today suddenly restarted.. When it rebooted it was OK for a few mins and restarted again.. Then after this, it ran for several hours until restarting again... I have looked at the logs and can see an "abnormal shutdown" at these times, but nothing else: ---------------------------- 1 2016-4-14 15:58:21 ---------------------------- Major Type: Operation Minor Type: Abnormal Shutdown Local User: N/A Host IP Address: N/A Parameter Type : N/A Camera No.: N/A ---------------------------- 2 2016-4-14 16:0:21 ---------------------------- Major Type: Operation Minor Type: Abnormal Shutdown Local User: N/A Host IP Address: N/A Parameter Type : N/A Camera No.: N/A ---------------------------- 3 2016-4-14 18:20:56 ---------------------------- Major Type: Operation Minor Type: Abnormal Shutdown Local User: N/A Host IP Address: N/A Parameter Type : N/A Camera No.: N/A Any ideas what could cause this? Nothing changed really other than adding my 3rd camera a few hours earlier.. Since then I have added 2 more and its was fine until it went again at 18:20. Jon Share this post Link to post Share on other sites
jweaver 0 Posted April 15, 2016 I have now had 7 shutdowns in the last 12 hours... There is no pattern, nor reason...... I guess i need to speak to Hikvision to see what they think Share this post Link to post Share on other sites
jweaver 0 Posted April 16, 2016 Incase this helps someone, i wanted to update this with the solution. I spoke to Hikvision and they immediatly told me to disable NAT (UPnP). I did this and 16 hours later, i have not had a single restart. Its looking very likely this was the cause, bt of course it could be a co-incidence, I have now re-enabled it and hope the restarts will reoccur so i can be 100% sure this was the cause. So if anyone else has this issue and discovers this thread, diable UPnP (under Config -> Network -> NAT) and see if it helps. Jon Share this post Link to post Share on other sites
