high_voltage 0 Posted April 29, 2016 We're trying a Bosch MIC7000 and for some reasons in the Video Client app all we are getting is I/O errors. Can't call up the camera either on a web browser with it's IP address. Right now it's connected to a LAN, what could be the issue? Share this post Link to post Share on other sites
Daryl733 0 Posted April 29, 2016 I think it'll be helpful if you list down what you had done to setup/troubleshoot the system. e.g. IP set correctly, ping response, firewall setting, network cable crimp properly, etc. Share this post Link to post Share on other sites
high_voltage 0 Posted April 29, 2016 Rught now it on a LAN with a Cisco switch. I changed the Ipv4 address and I see all the options in the Config. Manager. Unfortunately every field has a padlock next to it. I tried all the passwords I can think of and nothing. Share this post Link to post Share on other sites
Daryl733 0 Posted April 29, 2016 From the look of it, most likely you are not using the correct user account / password. Check with your vendor on how to reset the system back to factory default if you can't get the password right. Share this post Link to post Share on other sites
high_voltage 0 Posted May 1, 2016 I contacted the vendor and he said he can't do it at his end. I need to get in touch with the manufacturer. Just by curiosity how are they gonna do that? There's no mention of anything in the manual regarding a full factory reset on a MIC7000 and I don't think there's any physical reset button on the camera itself. I have a feeling I will have to return the camera so they can manage to do it unless there's a way of doing it remotely through software? Share this post Link to post Share on other sites
