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CamB

Adding New Hikvision Camera to Milestone

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I am running Milestone 2.1 with device pack 6.2. A security installer that I cannot reach installed this 3 years ago. I bought a new camera that I want to add. I have 2 out of 5 licenses available. I can add the camera to the management server, but it does not appear in the XProtect Smartview Client so I can add to a view.

 

I tried contacting several Milestone resellers. Some tell me I need to upgrade, others tell me I need to buy an additional license, and I'm not sure who to listen to.

 

Thanks in advance for your help!

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