GEO VER 8 - DMBACKUP PROBLEM

[Jasper 0]

I finally got around to trying to export some video for review and discovered that although the export works ok, when I click on the EZviewlog500.exe I get the following error message;

 

This application has failed to start because passdllclient.dll was not found.

Re-installing the application may fix this problem.

 

I tried reinstalling the main geovision software, but still cannot get rid of this message.

 

I found a DMbackup patch and applied it, but it didn't fix the problem either. The version date of this patch is a older file version anyway.

 

Is there another area on the Geovision website that has all the patches available? I was able to get a wecam patch from another site, but only see the 1 dmbackup patch for version 8?

 

Has anyone else had this problem? How did you resolve it?

 

Any thoughts on what else to try?

 

Thanks.

[Orion 0]

Which patch did you get? The working one should be: "Update_DMBackup-E.zip"

 

It's close to 800K in size so I guess that it's not a good idea to attach it here?

 

I got it from Geo support and it worked ok on the systems that I have updated.

I could email it to you if you PM your adress, in case you don't have it.

[Jasper 0]

Which patch did you get? The working one should be: "Update_DMBackup-E.zip"

 

It's close to 800K in size so I guess that it's not a good idea to attach it here?

 

I got it from Geo support and it worked ok on the systems that I have updated.

I could email it to you if you PM your adress, in case you don't have it.

 

The one I got is: Update_Viewlog_V7070-E.exe, which is not for DMbackup as I thought orginally (Tired). I PM'd you with my email address. I will place the patch on my server and post a link here if you send it to me.

 

Thanks.

[Orion 0]

Oki. The one you have is for ver7

 

You got mail

[Jasper 0]

Didn't receive it?

 

I know it is late in Sweden so your probably asleep. Can you PM me and let me know what address you sent the file to?

 

Talk to you later.

 

Thanks.

 

Anybody else run accross this patch? I saw another reference to a similar patch name on another forum. I can find any patches on Geo's website except for 1 and it is for viewlog.

[Jasper 0]

Thanks for the FIX.

 

Tried it and it cleared up the problem.

 

Here is a link to the patch for others that are experiencing this problem with version 8.

 

http://cctv.files4u.info/Update_DMBackup-E.zip

[Orion 0]

We aim to please

 

Good to hear that it finally worked. Can I remov it from my webspace now?

[Jasper 0]

Yeah you can remove it from your personal web space now.

 

It will be available on my server now.

 

I am sure others will find this post and it will help them as well.

 

Thanks again