bagetx 0 Posted July 15, 2016 good day , someone can help me on recovering my ivms 5000HD account. .i only have ip address , how can do it ? thanks a lot guys Share this post Link to post Share on other sites
Eagleview Security 0 Posted August 15, 2016 good day , someone can help me on recovering my ivms 5000HD account. .i only have ip address , how can do it ? thanks a lot guys Best is to contact a Hikvision dealer. With my systems I have the recovery console in my office for lost accounts......only available if the customer can prove he purchased the unit from me. With Hikvision, you can also email them (just google their technical support) and send them the serial number and other details you can see. Share this post Link to post Share on other sites