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Andrew1969

No PTZ control on remote viewing

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I have just had to have the internet company install a new router. I have used the same settings as the old router but now on remote viewing the PTZ control will not work unless I power down the DVR and back up again. This then allows control from my computer but then after a short time of the computer being turned off and then logging back in again the PTZ will not work unless I power the DVR down and back up again. Has anybody any ideas?

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