HCVR7208A-S2 Dead channel issue

[can773 0]

Hello,

 

Hoping someone may have some insight to a problem I have.

 

I have the subject model DVR (its a Dahua model # I think, but nothing is labeled Dahua on the box, so may be an OEM no name), installed by a security company in a new house. They do not have the monitoring contract anymore so are less than willing to provide support, its a long story.

 

A while back, all was working fine, and not exactly sure what happened but there are now 5 out of 8 channels that do not work. They are simply black, no throughput whatsoever. The cameras all work fine if plugged in to the remaining channels that work. If I plug in all the cameras to the channels, the DVR will go unstable and start to re-boot, if I only have channels 1,2,8 plugged in then its stable.

 

I want to try reloading the firmware, however I cannot get it from the security company and am unsure exactly which firmware I should use when searching on this forum, also I am not sure if that will even solve the problem, or if I should simply buy a new box and start over from scratch (cameras all work great). If I do buy a new box, it seems like the one I have is difficult to get, would a different model be a better replacement, if so which one?

 

If anyone has some suggestions to help that would be appreciated.

 

Chad

[tomcctv 190]

Hi. Are all your cameras the same type ? Your unit is a hybrid so will run standard and cvi.

 

If you have a mix then they will not work if the input is not set to the camera format

[can773 0]

Hi yes they are all the same type of camera, and have all worked in the past before we had this malfunction. Is the change in camera type a hardware change or is that done in the software.