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sydney

Dahua iDMSS P2P "failed to connect"

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I have a DHI-NVR4216-P that I used to be able to access via the iDMSS (iPhone) app over P2P. We recently renovated and have moved back and now it's not working - getting the "failed to connect" error in iDMSS. I can access the cameras via Internet Explorer easy4ip.com ok. Can also access the NVR via its IP locally. My cable service IP address has changed, but P2P should be able to overcome that?

 

P2P is setup correctly on the NVR as far as I can see (screenshot attached). IP address settings are ok. Anything else I need to do?

 

Thanks in advance.

Edited by Guest

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Just a comment; if you edit the image to remove the serial number, you might as well also remove the QR code... since it is also the serial number.

 

Can't help with your problem.

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