Pretty much here to learn and to hopefully help others

[ILikeBread 0]

Good day,

 

I work for a distribution company that works closely with technicians to support them with the products we sell (Hikvision, Dahua, Samsung, Milestone, etc etc). Issues go from troubleshooting IT-issues on PCs to troubleshooting software/firmware issues on the products, but also explaining simple things such as how to set up a Motion Detection.

 

However, I don't have a lot of practical experience. I've always worked as an ITer (and never gone out onto the field to drill holes and lay down electrical cables and so on) and because I was interested in the security business, I was offered this job because of my IT-background (my boss needed someone on the team with IT-knowledge and IT-certifications).

 

So it's really interesting for me to read whatever's posted here. I've actually been lurking for about a week now and there are really interesting topics. Here and there I've wanted to reply to a topic, but then I kept thinking; "I actually haven't even properly introduced myself yet."

 

So, here I am.

 

Have a good one!