Azz25 0 Posted September 26, 2016 Hi, I have a new Floureon DVR and have a strange problem viewing the cameras when connected to my wifi and 4G. Ports are forwarded, it did work. I can ping it from my PC which is wired, but when connected to wifi which is on the same network using the same IP range it doesn't see it. I also can't see it outside the network even though the ports are forwarded. Any suggestion would be great as it is sending me crazy. Aaron Share this post Link to post Share on other sites
Boogieman 1 Posted September 27, 2016 Hi, I have a new Floureon DVR and have a strange problem viewing the cameras when connected to my wifi and 4G. Ports are forwarded, it did work. I can ping it from my PC which is wired, but when connected to wifi which is on the same network using the same IP range it doesn't see it. I also can't see it outside the network even though the ports are forwarded. Any suggestion would be great as it is sending me crazy. Aaron First you say "it did work"..did it suddenly stop? Generally if you can see using a remote network but not on wifi using the external ip address, then you have a nat loopback issue. Commonly a problem when using router/modem combo units. Share this post Link to post Share on other sites
Azz25 0 Posted September 27, 2016 I had a generic DVR which has the same IP as the new one. When I plugged the new one in it worked fine. Nothing changed apart from me adding new cameras, then suddenly I couldn't access it while out on 4G. Now I can ping it from a machine that is wired to the router, but can't from anything that is connected to the wifi, even though it has the same IP range and can ping other devices on the network. It also doesn't work when trying to access via my external IP. But, I have woke up this morning and it seems to be working, nothing has changed over night. I can pretty much guarantee it will stop working at some point. Thanks, Aaron Share this post Link to post Share on other sites
Azz25 0 Posted September 27, 2016 It has worked all day fine, until just now. Can no longer access it via wifi or 4G but can on my PC which is wired. Aaron Share this post Link to post Share on other sites
tomcctv 190 Posted September 27, 2016 It has worked all day fine, until just now. Can no longer access it via wifi or 4G but can on my PC which is wired. Aaron Hi go into menu then guide and follow instructions Share this post Link to post Share on other sites
Azz25 0 Posted September 27, 2016 It has worked all day fine, until just now. Can no longer access it via wifi or 4G but can on my PC which is wired. Aaron Hi go into menu then guide and follow instructions What difference is that going to make? Aaron Share this post Link to post Share on other sites
tomcctv 190 Posted September 27, 2016 It has worked all day fine, until just now. Can no longer access it via wifi or 4G but can on my PC which is wired. Aaron Hi go into menu then guide and follow instructions What difference is that going to make? Aaron Well it is going to fix your problem Share this post Link to post Share on other sites
Azz25 0 Posted September 28, 2016 Hi go into menu then guide and follow instructions What difference is that going to make? Aaron Well it is going to fix your problem The guide is just a wizard for setting the dvr up. It is setup correctly. I can access it from wired devices but not wireless, on the same network. Aaron Share this post Link to post Share on other sites
tomcctv 190 Posted September 28, 2016 Did you scan the qr code with your devices ? Share this post Link to post Share on other sites
Azz25 0 Posted September 28, 2016 Did you scan the qr code with your devices ? Yes. Share this post Link to post Share on other sites
tomcctv 190 Posted September 28, 2016 Did you scan the qr code with your devices ? Yes. For which app Share this post Link to post Share on other sites
Azz25 0 Posted September 28, 2016 Did you scan the qr code with your devices ? Yes. For which app XMEye. The problem isn't that the app won't connect to it. It is any wireless device e.g. a laptop, phone, tablet. Anything connected to wifi can't ping the dvr. Anything connected by cable can. Aaron Share this post Link to post Share on other sites
tomcctv 190 Posted September 28, 2016 That is right Xmeye is cloud . It sounds like you need to reboot recorder and do the guide again ...... For a laptop you need the serial no and just place that in IE Doing guide again look at the network page and see everything is green ... Anything red and you will only get a local QR code Also there is two buttons on the app for local you need to press the local login Xmeye Explorer IDmss Are all apps that will work with your system Share this post Link to post Share on other sites
Azz25 0 Posted September 28, 2016 That is right Xmeye is cloud . It sounds like you need to reboot recorder and do the guide again ...... For a laptop you need the serial no and just place that in IE Doing guide again look at the network page and see everything is green ... Anything red and you will only get a local QR code Also there is two buttons on the app for local you need to press the local login Xmeye Explorer IDmss Are all apps that will work with your system Thanks Tom, The dvr is setup correctly network wise, hence I can ping it from a wired device. It has worked, I woke up the other day and it was working, then later on it stops. Aaron Share this post Link to post Share on other sites
