hyperman88 0 Posted October 3, 2016 Hi Team, Our company has HIKvision with model DS-7716NI-E4. There is no issue when I downloaded the CCTV video., however when I tried to remote playback there is an error playback failed. Please see attached screenshot. Please advise. Thanks and Regards, Hyperman88 Share this post Link to post Share on other sites
Securame 0 Posted October 3, 2016 Is that from lan or remote? If remote, do you have the RTSP port open? Share this post Link to post Share on other sites
