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Wansview Ncm624GA brick

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Greetings friends. I have a camera Wansview ncm624GA that after updating and it works correctly, I loaded the file of backup settings and has been brick. Ip does not have, does not move to restart, etc .. from the service Wansview not give me help to repair because they say that the fault has been mine ..¿someone can help me with this camera? Either by telnet, JTAG, usb-ttl, etc ... thank you very much for everything !!

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