chrisgtl 0 Posted November 11, 2016 blummin nightmare.... Hi everyone. Yesterday I had a Dahua system installed by a registered company - when the engineer left everything was working fine - unfortunately he didn't set it up to give me 1080p and he left the default password which meant I was wide open (yes he simply port forwarded etc....) As I've been reading about my system more and more I quickly set to changing the password to something less obvious - then my remote app wouldn't connect so I had to figure that out too. Finally managed it. It has all been working nicely today (apart from the software seems very very buggy to me, reminds me of Windows 98/Vista. When playing back recorded footage the software decides where it wants to play back from instead of following my command (eg I tell it to playback from 15h:34m:45s and it just picks a completely random time like 15h:21m:16s) - anyhow... Then tonight (now dark outside) I realised the IR's hadn't come on so logged into LAN live view and saw horrible dark grainy footage - so back into settings and fiddling around trying to find where the problem is - in one particular setting which brought up a sub-menu where I could move contrast, brightness sliders the video preview went blank and the whole software locked up. After restarting the software I have no connection at all. I can ping the NVR from another device on the network but I can't do anything else. My router can see the NVR (NVR has static IP of 192.168.0.99 which is outside of the DHCP range (DHCP range is 192.168.0.100 - 192.168.0.199) In SmartPSS software under devices I can see 'Online Status - Offline, System is busy' - tried turning the NVR off and leaving it 5 minutes - still same problem. Of course I will ring my installer tomorrow for a solution but has anyone seen this before? I'd like to think I am OK at networking/technology but this has stumped me big! I really thought this Dahua NVR1104-P would of been rock solid but this has not left me with great confidence at all. The cameras are 2 x Dahua IPC-HDBW4421E. Good greef!! Share this post Link to post Share on other sites
tomcctv 190 Posted November 11, 2016 Do you have a monitor on the dvr ?? Any settings to the camera IE brightness....... Needs the camera to reboot ...... So it's not a lockup But moving mouse to top left of a camera view give you quick access to camera settings Share this post Link to post Share on other sites
chrisgtl 0 Posted November 13, 2016 Do you have a monitor on the dvr ?? Any settings to the camera IE brightness....... Needs the camera to reboot ...... So it's not a lockup But moving mouse to top left of a camera view give you quick access to camera settings Sorry about the delay getting back to you - I've wasted most of my weekend trying a combination of different things to try locate the problem. Initially I thought the xxx.homeip.net was causing problems - somehow dropping randomly but I have now ruled that out after setting a static IP up on my network. I noticed I couldn't view my CCTV during a LAN session - but I could still ping the NVR.... I unplugged the power to the NVR and left it 10 minutes and it all came back online. This lasted all night until I woke up to the NVR beeping (like a PC BIOS POST beep) - this happened about 5 times between 8:00am and 8:30am. I tried remotely logging in and got my usual time out message Plugged a HDMI TV into the NVR and realised the NVR was unresponsive - unplugged the NVR again and waited 10 minutes. Plugged power back in and on it came, however every couple minutes the NVR reboots itself with a device log saying reboot symbol: 0x01 reboot type: abnormal reboot. OK - so unplugged both my cameras from the NVR and it appears the NVR crashes when my house front camera is plugged in. The NVR has now been up and running for at least 30 minutes without a crash. I've got an engineer calling me tomorrow apparently - seems like either my NVR is duff or the cameras are duff. Annoying thing is the camera that is causing problems is the one camera that was switching between day and night OK. The other camera which doesn't cause a NVR reboot is the camera that doesn't like switching between day and night Not impressed with the quality/reliability with Dahua at all (unless I am completely unlucky). I have emailed the company who supplied/fitted the system and they assure me their products are genuine Dahua equipment. Starting to wish I had got a Hikvision system installed........doh!! Share this post Link to post Share on other sites
tomcctv 190 Posted November 13, 2016 Hi .is yours the NVR that has two power supplies ?? It sounds like you have them in wrong order Share this post Link to post Share on other sites
chrisgtl 0 Posted November 13, 2016 Hi. My NVR is the small white box and has 1 power supply. Are you thinking my PoE rail is faulty? Makes sense I suppose. Share this post Link to post Share on other sites
chrisgtl 0 Posted November 15, 2016 All sorted! That domestic freindly white box has gone back to supplier amd been given a free upgrade to next model up. Not missed a beat since. Those small white boxes are turd! Share this post Link to post Share on other sites
