49rfaithful 0 Posted November 30, 2016 Hi all, was having issues getting e-mail alerts and decided to update my DS-7208HWI-SH with the latest firmware (was previously running v2.x). New Firmware: Baseline Firmware_DVR (7208/7308HWI-SH)_En_V3.1.4_build150430(new) I tried flashing the firmware through an older version of iVMS 4200 on my Mac, by logging into the DVR using the remote configuration utility within the application. It looked like it would finish, but then gave a network error at the very end. Tried it a second time and it did the same thing. I figured a reboot might be required to apply the update. Well.. I rebooted and now can no longer access the device either over my network or on my monitor that is directly connected to it. Upon reviewing my connected devices on my router, I see that it is indeed connected to my network (via a DHCP assigned address instead of the static IP that I had previously set on the DVR itself). I can successfully ping the DVR. I've since updated my iVMS 4200 software on my Mac and PC but cannot get the device to show up. Power light is solid green and the TX/RX light flashes green as well. Any advice? Thanks in advance! Share this post Link to post Share on other sites
Securame 0 Posted November 30, 2016 You might (and probably should) get lucky recovering the unit using TFTP. 3.1.4 is the latest firmware. And if you were trying to get emails to work with TLS/Gmail, it won't happen, not even with the latest firmware. Share this post Link to post Share on other sites
49rfaithful 0 Posted November 30, 2016 Thanks secureme, will try TFTP tomorrow. Is there any known method to use a Mac or am I stuck using a PC? (The latter would require me to disconnect all cameras and bring the DVR to my desktop in an alternate location) Also, flash the latest version mentioned, just via TFTP, correct? Share this post Link to post Share on other sites
Securame 0 Posted November 30, 2016 I doubt there is any way to do it from a Mac, can't say for sure since I do not use Mac. Share this post Link to post Share on other sites
49rfaithful 0 Posted November 30, 2016 I doubt there is any way to do it from a Mac, can't say for sure since I do not use Mac. Thanks again. Having trouble finding the TFTP tool on Hikvision's site. The only one I could come up with is from a blog here: http://onlinetechadvice.blogspot.com/2015/12/hikvision-tftp-tool.html?m=1 Is this the right one for my DVR? Share this post Link to post Share on other sites
49rfaithful 0 Posted December 1, 2016 Able to connect via TFTP and it begins transmitting the file, but even after 20 min it is stuck in the below step: Completed file [path] transmit It never gets to the system update completed step. I've tried turning the DVR and restarting the TFTP process, but same result. Any advice? Share this post Link to post Share on other sites
