Connection refused on port forwarding

[casualbeta 0]

I'm hoping someone might know what is going on for this situation so here goes.

 

I just received a new NVR system (ANNKE) where the cameras uses the network cable. I just finished setting up the system works in the NVR but when I try to connect the NVR with the android app it said that the connection failed. So I did the port fowarding test using "canyouseeme" website and found that the connection was refused.

 

What does that mean and is there a work around it?

 

If you need more info about this feel free to ask.

 

Thanks

[mattaggie 0]

You never mention if you actually did the port forwarding in your modem. And did you forward the correct ports on the IP address of the NVR?

[casualbeta 0]

You never mention if you actually did the port forwarding in your modem. And did you forward the correct ports on the IP address of the NVR?

 

 

I did, I double checked the ip address and the port number for server and http in both the NVR and the modem and both match up.

[mattaggie 0]

and on your app, you are entering your true IP address? Meaning your public IP address.

 

http://whatismyipaddress.com/

[alanduy1 0]

did u use external public address on ur phone or internal. is port even open. what address u put on ur app