HELP! HIKVISION DS-7208HGHI-SH Setup

[sam_chk 0]

Hi Team,

 

Need your help. Bellow is the specification:

 

HikVision : DVR DS-7208HGHI-SH

Firmware:v3.3.3. build 160716

 

Setup: I have a ADSL2+

dlink Modem: DSL-2520U_Z2

Modem Lan IP: 192.168.1.1

in DMZ IP defined: 192.168.1.2

 

Modem is connected to Wireless router: Asus RT AC68U

LAN IP of Router: 10.0.0.1

WAN IP : 192.168.1.2

 

 

DDNS: Hikvision and is working;

 

Static IP for DVR: 10.0.0.2 ( I can also access the same using 192.168.1.2).. All the necessary ports on Modem/Router are open ( 80,8000,554).

 

Ipconfig on cmd: show default gateway as 10.0.0.1

 

Issue: I am able to access feed on 3G as well as in Home wifi via iVMS 4500. But when I try to connect on external Wifi, I am not able to connect and get error connection timeout. Though ports are open on external wifi.

On Windows iVMS 4200, I get device offline error.

 

Can you please advice what steps I need to take to resolve this. Thanks in advance.. if you need additional info, please let me know.

 

Regards

Sam

[aquamon 0]

Why even bother with a "router" when your modem already has "Ethernet ports"?

 

Plug you DVR straight into one of your modem's Ethernet Ports and forget your confusion.

 

Visit http://www.hikvision.com for more info.

 

Oh, let me edit:

 

You find out your Internet I.P. by visiting http://www.db-ip.com

 

Your IP is displayed in the upper r/h corner of web-page.

 

Use that IP to connect from "outside":followed by the opened port on DVR.

 

eg.:

125.139.45.6:80

 

And, no, I am not in South Korea.

 

EDIT:

For testing purposes,

If you want to try to connect from your "internet IP" (outside) from within the same network, you can go through an online proxy.

[almelst 1]

Easiest way to connection to Internet is using HiCloud P2P. Register an account using some email address, add your DVR/NVR (activate Platform Access) using verification code on Device's label ( 6 Capital letters) and that's it ! It must work on any kind of Internet connection, regardless of router settings.