zgebis 0 Posted December 23, 2016 Equipment: NVR Model: DS-7716NI-E4 / 16P Firmware: V3.4.2 build 160205 Encoding Version: V5.0 build 160201 Camera Model: DS-2CD2142FWD-I Firmware: V5.4.1 build 160252 Encoding Version: V7.3 build 160525 Issue: Gaps in recorded video Summary When viewing video, parts of the video is missing from the recordings and the timeline shows gaps of missing video. The amounts of lost video varies and this issue occurs on all channels of the recorder. Affects Hikvision and other brand cameras. Video is lost, Ivms has no video for the gaps in the timeline and viewing through the web interface does not show video for these gaps. Playing back the video it will just skip the section as if it was not supposed be be recording. Cameras are connected into the NVRs POE ports. No utility power is lost during these periods of missing video. Recording schedule shows 24 hour recording with NO gaps. Gaps are NOT all at the same time and occur at different intervals and on different channels at different times. Share this post Link to post Share on other sites
Securame 0 Posted December 23, 2016 How many cameras and at what bitrates? What hard drives are you using? The HDs on the system might not be quick enough to record all the data you are asking it to store. Share this post Link to post Share on other sites